Enter your email address and we’ll get you to the right place.
Already have a password? Go straight to sign-in
Good news — you’re in our system. We’ve just emailed you a secure link to set up your portal account. It can take a couple of minutes to arrive, and it’s worth checking your spam folder too.
Didn’t get it? Contact support
We’ve previously emailed you a link to set up your portal account. Search your inbox (and spam) for “Primal Zone” to find it.
Can’t find it? Contact support and we’ll resend it.
Double-check the spelling and try again — or, if you’re new to Primal Zone, take the quiz to get started.
Sorry — we couldn’t check your details just now. You can go straight to the sign-in page instead.
Last updated: 6 October 2023
Primal Zone Pty Ltd (ACN 667 681 263) as trustee for Primal Holdings Unit Trust (ABN 64 414 264 223) (we, us or our) uses cookies and similar technologies on our website and Platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
By continuing to use our website and Platform, you consent to our use of cookies as described in this policy.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies can be 'persistent' (remaining on your device until deleted or expired) or 'session' cookies (deleted when you close your browser).
We use cookies and similar technologies on our website and Platform to:
Essential Cookies: Required for the website and Platform to function properly. These enable core functionality such as security, account access, and session management. These cannot be disabled without affecting site functionality.
Functional Cookies: Remember your preferences and enhance your experience (e.g., language settings, login status, previously viewed content).
Analytics Cookies: Help us understand how visitors interact with our website, allowing us to measure and improve our services. We use Google Analytics for this purpose.
Performance Cookies: Collect information about website performance to help us identify and fix issues, and improve loading speeds.
These cookies are necessary for the website and Platform to function and cannot be switched off in our systems. They include:
Without these cookies, the website and Platform cannot function properly and certain features will be unavailable.
We have enabled Google Analytics Advertising Features. We and third-party vendors may use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
These cookies and identifiers may collect Technical and Usage Data about you, including:
This information is used to understand how visitors use our website and to improve our services.
You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found at tools.google.com/dlpage/gaoptout. To opt-out of personalised ad delivery on the Google content network, please visit Google's Ads Preferences Manager at adssettings.google.com or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin.
To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select 'ads' to control the settings. On iOS devices with iOS 6 and above use Apple's advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.
To find out how Google uses data when you use third party websites or applications, please see Google's Privacy Policy.
Some cookies on our website and Platform are placed by third-party services. These may include:
We do not control third-party cookies. Please refer to the respective privacy policies of these services for more information about how they use cookies and your options for managing them.
You can control and manage cookies in several ways:
Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser.
Cookie Consent: When you first visit our website, you can choose which non-essential cookies to accept through our cookie consent mechanism.
Opt-Out Links: Some analytics and advertising services provide opt-out mechanisms as described above.
Please note that blocking certain cookies may impact your experience and the functionality of our website and Platform. Essential cookies cannot be disabled as they are required for the site to function.
To manage cookies in your browser:
For more detailed instructions, please refer to your browser's help documentation or support website.
Some browsers have a 'Do Not Track' (DNT) feature that signals to websites that you do not want to be tracked. Our website currently does not respond to Do Not Track signals, but we respect your privacy choices through our cookie consent mechanism and the opt-out methods described above.
You can also control tracking through the browser and service-specific settings mentioned in this policy.
Our website may contain links to other party's websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Cookie Policy.
We may, at any time and at our discretion, vary this Cookie Policy. Any updated versions of this Cookie Policy will be posted on our website and will be effective from the date of posting.
If you have questions about our use of cookies, please contact us:
Primal Zone Pty Ltd
Email: ignite@primalzone.com.au
Phone: 1800 774 625
If you have any questions about this policy, please contact us at ignite@primalzone.com.au
Any time you see the AI voice icon in the menu you can click and enable AI assisted support.
